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How bonus777 Handles Your Personal Data

This Privacy Policy sets out what data we collect when you use bonus777, how we use it, and what rights you hold over it.

Account data protectedTouch 'n Go eWallet, Boost, GrabPay transaction privacyYour rights, clearly statedNo third-party data sales
bonus777 How bonus777 Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account Security

Your account is protected by OTP verification on login. Unusual access from a new device triggers an additional confirmation step before the session is opened.

Cookie Use

We use session cookies to keep you logged in across your mobile browser and desktop. You can clear cookies at any time; doing so will require you to log in again on your next visit.

Data Retention

Active account data is retained while your account remains open. After closure, we keep records for the period required by applicable Malaysian law, then delete them.

Your Rights

You may request a copy of your data, ask us to correct inaccurate details, or request deletion where no legal retention obligation applies. Contact support to start the process.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Live Chat Open the chat widget from any page on bonus777 to speak with our support team directly about a data access or correction request. Available daily.
Email Support Send your data request or privacy concern to our support email. Include your registered account details so we can locate and verify your record promptly.
Account Help Centre Log in to your bonus777 account and navigate to Account Settings to review the personal data fields we hold and to submit a correction request directly.

Common Questions About Your Privacy

Here are the questions we hear most often about how bonus777 handles personal data. If your question is not covered here, reach out via live chat or email and we will respond with the specific detail you need.

We collect your name, contact details, and identity verification documents as required. Payment method references — such as your Touch 'n Go eWallet or Boost transaction IDs — are logged when you transact.

We do not sell your data. We share it only with service providers who process payments or verify identity on our behalf, and only to the extent needed to operate your account securely.

Log in and go to Account Settings, or contact our support team via live chat or email. Provide your registered account details and we will process your access request in line with applicable law.

Yes. Where no legal retention obligation applies, you can request deletion. Contact support with your account details. We will confirm what can be removed and the expected timeline.

Payment transactions are processed over encrypted connections. We store only the transaction reference and amount in RM — we do not store your full wallet credentials or PIN.

Yes, we use session cookies to maintain your login state across devices. You can clear or block cookies in your browser settings, though this will require you to log in again each visit.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.